An Indianapolis restaurant manager is earning kudo on social media for telling off an irate client who wrote a scathing review about her New Year’s Eve dinner.
Diner Holly Jones was angry because person at the restaurant suffered a heart attack, which she said “ruined” her celebratory meal at Kilroy’s Bar& Grill.
“I guess permitting a Junkie in the building to overdose on your property is more important that paying customers who are spending a lot of money !! ” Jones wrote in a now-deleted post on Facebook that was preserved by the Indianapolis Star, WTHR and others online.
But the person who was in distress wasn’t an overdose victim, as Jones claimed. It was a woman who was out trying to enjoy the holiday with her own family when she suffered a heart attack.
“Thankfully, she was finally resuscitated at the hospital and survived. It sounds like you were very concerned about her so I thought you should know, ” Kilroy’s managing partner Chris Burton wrote in a response to Jones.
His burn, which has since gone viral, didn’t aim there.
“I’m glad to hear you won’t be coming back to Kilroy’s because we wouldn’t want anyone as cold-hearted and nasty as you returning, ” Burton wrote, adding:
“I appreciate anyone who chooses to spend their fund at Kilroy’s until they act like you. You can take your fund anywhere else after that, and I won’t lose a second of sleep over it. Happy New Year! “
I should go to Kilroy’s more, we all should. pic.twitter.com/ MXtgGECqze
— Blane Smith (@ BlaneSmithWTHR) January 3, 2016
The irate patron’s post and the restaurant’s response were shared across social media, generating so much online outrage that Serenity Salon, where Jones rents a kiosk and works as a stylist, issued a statement on Facebook distancing the company from her.
Serenity then donated $500 to help the heart attack victim, WISH-TV reporter Jeff Wagner wrote on Twitter.
As the scorn spread, a number of other women named Holly Jones indicated that they are being harassed online.
“If I had any idea it was going to go viral, I wouldn’t have use her name. When something like that runs viral, people on the Internet get a little mob mentality and start sending death threats, calling her employer are seeking to get her fired, ” Burton told the Indianapolis Star. “That is completely unnecessary. But you know, you’ve got to be careful what you post online. It can come back and bite you.”
In another Facebook post, Kilroy’s would like to request that people leave all the Holly Joneses alone and help construct something else go viral: A GoFundMe page set up for the heart attack victim, who has not been publicly named.
Within a day of being posted online, the fund received more than $10,000.
Read more: www.huffingtonpost.com